My Energy Online
TriCoLink’s customer Portal offers online bill payments in a safe and secure environment. Payments are credited to your account immediately after processing the payment on the website. Credit cards, debit cards, and electronic check payments are accepted 24 hours a day, 7 days a week.
Secure Pay by Phone 24/7
Dial 877- 874-1215
Pay by Mail
Mail check or money order with payment stub to ( TriCoLink PO Box 70878 Charlotte, NC 28272-0878) Please note that Internet charges and electric charges will continue to be paid separately.
Automated Bank Draft
Have your monthly payment automatically made by bank draft. Sign up for AutoPay. Automatic Bank Draft Form
In Person
At any of the co-op's three full-service district offices, you can make a payment at the front counter, or at a dropbox. Our district offices also have a drive-thru window for your convenience. Please note that the dropbox allows payments to be deposited 24 hours a day but payments may not be credited until the next working day.
St. Matthews Headquarters Office- Full-Service Lobby/Drive-thru open for business 8 am-5 pm Monday-Thursday. 8 am-1 pm Friday. *24 Hour Payment Kiosk
Santee District Office- Full-Service Lobby and Drive-thru Tuesday and Thursday 8am- 5pm (Monday and Wednesday CLOSED) Friday Drive- thru (ONLY) 8 am-1 pm
Richland District Office- Full-Service Lobby/Drive-thru Monday and Wednesday 8 am-5 pm. (Tuesday and Thursday CLOSED) Friday Drive- thru (ONLY) 8 am-1 pm. *24 Hour Payment Kiosk
The Express Payment Kiosks situated at the entry points of the TCE headquarters facility (St. Matthews Office) and the (Richland District Office), are accessible round the clock, seven days a week. Account holders are required to possess their account number in order to process payments or review billing and payment records. Payment options include cash, credit, or debit card. Please note that the kiosks do not dispense change. Any surplus payment made will be applied as credit towards the account.
Pay Where You Shop!
Paying your electric & fiber bills is now even easier—right where you shop! With our new barcode option, you can make payments while out and about. CASH PAYMENTS ONLY!
Here’s how it works: (1️) Click this link: https://tce.meridiancheckout.com/Lookup . (2️) Select “Get My Barcode,” enter your account number, verify your street number, and click “Get My Barcode.” (3️) Save a picture of your barcode on your phone (or have it emailed/printed for later).
👉 Note: If you have multiple electric or fiber accounts, you’ll need a unique barcode for each one. Just repeat the steps above for each account you want to pay.
At the payment center: Show your barcode to the cashier and pay your desired amount. A $1.50 convenience fee will be added. For example, if you want to pay $50 towards your bill, your total will be $51.50, with $50 credited to your account.
💡 Questions? Call 803-874-1215. Thank you for being a valued Tri-County member. Enjoy the convenience!