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Fiber Zones Map

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Phase 2

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Why Zones?

We will provide broadband service to our entire service area. Phase (2) will serve the broadband subscribers within 22 zones, which will follow the electrical path of 5 substations (Eastover Substation, Sandy Run Substation, Oaks Substation, Vance Substation, and Three Bridges Substation). This is a giant project, so breaking up the construction into smaller areas helps us with the overall project management.

What if I'm not in Phase 2?

Just because you aren’t in an open zone right now doesn’t mean service won’t be available to you sooner rather than later. We will be opening up service in areas throughout our service territory as soon as we can, which may end up looking pretty random. Also, we won’t slow down the buildout while we are connecting other subscribers to our services, we will have crews working at full speeds throughout our territory to get fiber services to your area as quickly as possible.

What if I'm located just outside of a (Phase 2) zone?

Not quite yet. We know it can be frustrating to be so close to an opened zone, but there is a method to the madness. Many times, being on the border of an opened zone means you are on a different electrical path (feeder) in that area. We can’t just loop you into the opened zone because it doesn’t work with the system design. We will send updates via our website, letters, facebook, twitter etc. We will let you know when each zone is open for service application.

Why can my neighbor sign up but I can't?

Since our zones follow the electric path in most areas, there are often times some houses or businesses can sign up for service but others nearby can’t. This doesn’t mean we’re skipping you, however! We appreciate your patience and understand how confusing it can be, but we are often still working towards your area. Be sure to look for updates to stay in the loop with information about your specific location. How quickly we make it to your home or business depends on many, many factors. Our entire system buildout is essentially a huge construction project, so variables like weather can impact our timelines. We assure you that we are working as quickly as possible to safely bring our services to your community. Remember, our entire system will take 3 years (3 phases) to complete.

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TriCoLink Phone Number:  877-LINKTCE/ 877-5465823

Technical Support Phone Number: 803-805-7235

TriCoLink Payment Mailing Address: PO Box 217 St. Matthews, SC 29135-0217

TriCoLink Email Address: TriCoLink@tce.coop

 

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  • About Us
    • Overview
    • Frequently Asked Questions
    • Career Opportunities
    • Benefits of Fiber Internet
  • My Account
    • Pay My Bill
    • Payment Options
    • Manage My Account
    • Phone Documentation Online Form
    • International Calling Request
    • Automatic Bank Draft Form
    • Landlord/Property Owner Authorization Form
  • Service Plans & Pricing
    • Residential Internet & Phone
    • Business Internet & Phone
    • TriCoLink Business Internet/Phone Inquire Form
  • Sign-Up
    • Check Availability/Sign-Up
    • Sign-Up Instructions
    • (Phase 2) Fiber Zones Map
  • Support
    • Technical Support
    • Support FAQ
    • Speed Test
    • Internet & Phone Terms and Conditions
    • Phone Battery Back-Up
    • Enhanced 911 Address Update and Verification Form
    • Cloud Services Portal User Quick Reference Guide
    • Phone Features Quick Reference
    • Phone(Complete Cloud Services Portal User Guide)
    • Residential Phone (Complete User Guide)
    • Business Phone(Complete User Guide)
  • News & Updates
    • News
    • Project Overview/Timeline
  • Tri-County Electric Cooperative